We appreciate that debt can be an emotive and stressful matter

Don't worry, we are here to help you.

Help with debts and payment

If you owe money, are worried about a debt demand or would like
to make a payment, please talk to us. We have tried to make it as easy as
possible to make a payment, here are the ways you can pay. When contacting us or making a
payment please quote your case reference number.

Bank Transfer (BACS)

Please ensure that you quote your case reference number, which can be found on our letters.

Bank: Nat West

Account Name: K2 Collections Limited (Client Account)

Sort Code: 55-81-45

Account Number: 10617922

For international transfers please use the following:

BIC: NWBK GB2L IBAN: GB31 NWBK 5581 4510 6179 22

Card payments

Paying by card is easy using our secure online payment portal, WorldPay:

...or call us on 0333 772 027.

Pay by Post

Please send to K2 Collections Ltd, 70 Gracechurch Street, London, EC3V 0HR

Payment Plan

If you unable to settle your debt in full and you wish to set up a payment plan then please contact us by phone or email

Call us on 0333 772 027 or email us on service@k2collections.co.uk

If you owe money

The most important thing is not to ignore the problem. It is a common misconception that if you choose to ignore a debt collection agency’s letter or phone call they will stop trying to contact you or that your outstanding debt will be written off. This is not the case. Communicating directly with us is the quickest and easiest way to come to a resolution that suits you and your personal circumstances. Our priority is to help everyone concerned to find a solution. So if you owe money and we have contacted you about a debt you can be assured that we are here to help you in a professional and amicable way. We make no judgement about you - instead we seek to understand your circumstances and offer solutions to help you clear the debt you legally owe.

If you dispute the amount owed

The most important thing is to contact us as soon as possible. Communicating directly with us is the quickest and easiest way to come to a resolution. Our priority is to help everyone concerned to find a solution.

If you can't pay

If you cannot pay a debt for personal or financial reasons it is very important that you contact us to let us know. Unless you get in touch we will not be aware of your circumstances and cannot help you.