Making a payment

We make payment options easy - call us and we'll help you.


K2 Collections are members of the Credit Services Association.

We are committed to fair and professional service and operate in accordance with the CSA code of best practice.

Do you owe money, are you worried or confused about a debt demand or would you like to make a payment? If so, we can help you.

As a professional debt collection agency with many years experience, we fully appreciate that debt and personal finance can be a very emotive and stressful matter. Don't worry - we are here to help you.

If you owe money

The most important thing is not to ignore the problem. It is a common misconception that if you choose to ignore a debt collection agency’s letter or phone call they will stop trying to contact you or that your outstanding debt will be written off. This is not the case. Communicating directly with us is the quickest and easiest way to come to a resolution that suits you and your personal circumstances.

Our priority is to help everyone concerned to find a solution to a debt problem. So if you owe money and we have contacted you about a debt you can be assured that we are here to help you clear the debt in a professional and amicable way. We make no judgment about you - instead we seek to understand your circumstances and offer solutions to help you clear any debt you legally owe.

If you disagree the debt amount owed

If we have contacted you about a debt which you wish to dispute, for whatever reason, please speak to us. It is the quickest way to resolve any misunderstandings.

If you can't pay

If you cannot pay a debt for personal or financial reasons it is very important that you contact us to let us know. Unless you get in touch we will not be aware of your circumstances and cannot help you. Please call 0333 772 0278.

If you want to know your rights

It is important that you know your rights if you are faced with a demand to repay a debt. There is a lot of conflicting advice on the internet, so we recommend one of the following two actions.

1. Call us directly. We will clearly and impartially explain your legal rights and will do our best to find an affordable solution for you.

2. Visit the Credit Services Association (CSA) web site Help and Guidance pages. The CSA offers exceptionally clear and accurate advice which will help you to understand the debt collection process, your rights and how best to resolve debt issues.

If you want to make a payment

If you wish to make a payment to clear your debt, discuss a partial payment or discuss a longer term payment arrangement, please contact us. We can accept payment by cheque, credit card or BACS and we are happy to help you.

Please don’t delay - if you owe money, the problem will not go away until you take action. Take your first step to removing the burden by calling us today on 0333 772 0278. For more information about how to make a payment, please read our Make a Payment page.

To clear a debt in full
call 0333 772 0278
To discuss partial payment
call 0333 772 0278
If you dispute the debt
call 0333 772 0278

Need Help with Debts?

If you are experiencing financial difficulties, The CSA have gathered together a list of organisations who offer free, confidential and impartial advice. You can find links to those organisations on the CSA web site here.

Debt links

If you owe money, we can help you.
Don't struggle with the pressure of an outstanding debt - just get in touch.

Call 0333 772 0278 or email