Do you owe money, are you worried or confused about a debt demand or would you like to make a payment? If so, we can help you.
As a professional debt collection agency with many years experience, we fully appreciate that debt and personal finance can be a very emotive and stressful matter. Don't worry - we are here to help you.
If you owe money
The most important thing is not to ignore the problem. It is a common misconception that if you choose to ignore a debt collection agency’s letter or phone call they will stop trying to contact you or that your outstanding debt will be written off. This is not the case. Communicating directly with us is the quickest and easiest way to come to a resolution that suits you and your personal circumstances.
Our priority is to help everyone concerned to find a solution to a debt problem. So if you owe money and we have contacted you about a debt you can be assured that we are here to help you clear the debt in a professional and amicable way. We make no judgment about you - instead we seek to understand your circumstances and offer solutions to help you clear any debt you legally owe.
If you disagree the debt amount owed
If we have contacted you about a debt which you wish to dispute, for whatever reason, please speak to us. It is the quickest way to resolve any misunderstandings.
If you can't pay
If you cannot pay a debt for personal or financial reasons it is very important that you contact us to let us know. Unless you get in touch we will not be aware of your circumstances and cannot help you. Please call 0333 772 0278.
If you want to know your rights
It is important that you know your rights if you are faced with a demand to repay a debt. There is a lot of conflicting advice on the internet, so we recommend one of the following two actions.
1. Call us directly. We will clearly and impartially explain your legal rights and will do our best to find an affordable solution for you.
2. Visit the Credit Services Association (CSA) web site Help and Guidance pages. The CSA offers exceptionally clear and accurate advice which will help you to understand the debt collection process, your rights and how best to resolve debt issues. http://www.csa-uk.com/consumer/help-and-advice/
If you want to make a payment
If you wish to make a payment to clear your debt, discuss a partial payment or discuss a longer term payment arrangement, please contact us. We can accept payment by cheque, credit card or BACS and we are happy to help you.
Please don’t delay - if you owe money, the problem will not go away until you take action. Take your first step to removing the burden by calling us today on 0333 772 0278. For more information about how to make a payment, please read our Make a Payment page.