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Your questions answered

No upfront payments - really?

Yes, really! We do not require any upfront, advance or deposit payments at all.

What does 'no win no fee' mean?

Put simply, if we cannot get your money for you, we do not charge you. It means you can use our services 'risk free'. We will only charge you if we successfully recover monies owed to you. If we only recover part of the debt, you'll only pay our commission on the part of the debt we recover for you.

So how much do you charge?

We charge a percentage commission of the monies recovered - typically 15% for a standard commercial debt. Fees and terms will be clearly stated in advance. You can find out more on our low fees page.

What about free debt collection?

Under current late payment legislation you have a statutory right for commercial debts to make a claim against the debtor for debt collection costs and interest. We calculate this for you and add it to the amount you are owed. This additional amount can then be used to offest our commission fee, meaning you receive a similar amount to the original debt. If you would like to know more about this, call us on 0333 772 0278.

What is Debtor Tracing?

Debtor Tracing is the name we use for finding someone who owes you money. Sometimes people change telephone numbers, or change address and it can make it difficult for you to track them down. Don't worry - we can usually find them. Debtor tracing is all part of the service we can provide, so if the person who owes you money has 'gone missing' we can still help you.

I'm not in the UK, can you still help?

Yes, provided the debtor is based in the UK. We have collected debts for businesses all around the world including Europe, Australia and the USA. We can arrange collection of any UK based debt in sterling, euros or US dollars through our dedicated currency accounts.

What methods do you use?

We are a professional, highly skilled and very experienced debt collection business. We use our knowledge of the law, and our understanding of why debts occur, to reach an agreement with the debtor to pay you what they owe. Our very proactive and comprehensive approach includes telephone calls and visits if required to secure payment of the debt - we do much more than just send a letter! In all cases we are professional, calm, conciliatory and respectful.

If you're question is not covered here, call 0333 772 0278

Start your debt collection

No Win No Fee

No risk. If we can't collect your debt, we do not charge - guaranteed.

Low Fees

There are no upfront fees, and our standard collection charges are low.

Debtor Tracing

We can find the person or the business who owes you money.

Outside the UK?

If you're outside the UK, we can still help you if the debt is in the UK.

"I would not hesitate to use K2 Collections again and would highly recommend them."

Karen Kyle, Kylecrest Builders Ltd.

K2 Collections are members of the Credit Services Association